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Online ERP software is a game-changer. They can transform your organization and provide it with the foundational tools it needs to optimize operations and achieve exponential growth. But, implementations can be complex, even if this is not the first one your organization has carried out.

Whether you’re implementing or switching online ERP systems for the first time, every process and system in your business will likely be impacted. Naturally, a change of this magnitude would not be without challenges.

If you’re familiar with online ERP software implementations and have already undergone one in your business, you probably also know how difficult things can get if the implementation doesn’t go as planned.

So, in this blog, we’ll go over the most common ERP challenges your organization could face when switching ERP systems. But more importantly, how to solve them.

X ERP Implementation Challenges

1.   Lack of Adequate Planning

The Challenge

The implementation of a disruptive system that impacts nearly every aspect of an organization requires careful consideration. Failing to properly plan for the implementation can almost certainly result in costly and time-consuming problems.

The Solution

The key to the success of your implementation lies in meticulously planning and strategizing your approach.

Together with your online ERP software consultant, your organization should develop an implementation plan that outlines:

• A roadmap outlining the timeline and phases of the ERP launch.
• Detail on how the ERP system integrates with existing processes and systems.
• Testing and validation processes
• Stakeholders
• Training and communication
• Change of management strategy
• Plan for extra work/hours/availability

2.   Process Alignment

The Challenge

While some ERP systems might work in similar ways, the new system will likely require existing business processes to be updated and adapted to meet the features your updated system offers.

The Solution

When it comes to switching online ERP systems, you typically have two ways to tackle the challenge. One is to customize your new ERP to fit your existing processes. The second is to take full advantage of the enhanced features of your new online ERP software and modernize your practices—with the latter typically being the better option.

To avoid any issues related to process alignment you’ll first want to conduct a thorough review of your existing processes. You’ll also want to identify which critical areas could be affected by a system migration.

For example, if you’re migrating to a modern cloud ERP system, you might be able to improve your processes by automating certain functions.

Once the migration is completed, it’s a wise idea to run pilots to test how the new processes work. This will help determine if any issues need to be addressed before the implementation process is completed.

3.   Having Unrealistic Expectations

The Challenge

Switching online ERP systems is not a linear process. It involves adapting to new processes and integrating them into the daily operations of the organization.

As organizations adapt to changes in processes and implement a new online ERP software, they almost always experience a decrease in productivity.

The Solution

To mitigate this challenge, it’s key to set realistic expectations and communicate them to every department. This way each departmental leader can plan ahead and set realistic timelines and goals for your clients and partners.

Also, consider developing strategies to manage workload and maintain service levels during the transition period. For instance, think about hiring temporary staff or adjusting project deadlines.

4.   Data Migration Problems

The Challenge

Data migration is one of the most common ways an online ERP software migration can run into complications. As data is transferred from one system to another, it’s not uncommon to have some data loss or corrupted data along the process.

The Solution

To ensure a smooth data migration, first, make sure to carry out a thorough audit to get rid of inaccurate or obsolete data that could raise questions during the ERP migration. If your old system allows it, also create a backup of your original data.

Once you’ve completed your audits and backups, perform multiple test migrations that can help you detect any problems. Also, consider migrating your data in multiple phases to minimize risk and operational disruption.

Book a FREE demo today to find out how our ERP consultants can help you migrate data seamlessly between your old system and XLeddger.

5.   Resistance to Change

The Challenge

Getting a team on board with change is typically not a problem. But when you have to get an entire organization onboard with a new product, you might encounter some resistance.

Whether it’s a lack of motivation to learn a new system, or resistance based on fear of change, resistance to adapting to an unfamiliar system could not only cause operational challenges. But also extend the migration process making it more costly and diminishing overall productivity.

The Solution

The key to overcoming alignment and resistance issues is ensuring the implementation of a thorough change management strategy that’s supported by effective communication, comprehensive training, and ongoing support.

The change of management strategy should involve employees early in the process. This can make them feel like they have a stake in the project itself, while also helping them overcome any fears they might have about the changes ahead.

Their fears and concerns can also be openly addressed during training programs. Doing this can also have a significant impact on both their motivation and willingness to adopt a new ERP system.

6.   Vendor Support

The Challenge

When challenges with your online ERP software and implementation arise, who are you going to call? Not Ghostbusters—that’s a given.

That’s why having a supportive and trusting vendor who can walk you through every step of the migration process can’t be overstated. But more importantly, one that will continue to be committed to the success of your operation long after the implementation process is completed.

The Solution

Xledger is on the cutting edge of ERP technology, providing businesses with a comprehensive and unified cloud financial software solution that is easy to implement, configure, and update.

Our commitment to service has earned Xledger the industry’s highest lifetime customer retention rate at 98%. That’s because we are committed to ensuring a smooth and efficient implementation and ongoing support.

In the course of and after implementation, our consultants will help you optimize your financial processes to make the most of our finance automation features. They will also provide your organization with training and resources to ensure your team has everything they need to succeed.

Switch your ERP or accounting software with confidence, book a free one-on-one demo with our team of experts today, and learn how we can help you every step of the way.

Want to Learn More About ERP Implementations?

Check out these value-packed resources:

• If This Happens It’s Time To Change Your Online ERP System
• 4 Myths About Integration And Unified ERP
• Cloud ERP Software: Top Solutions & Benefits