BH Live

The Challenge: Improving business efficiency and reporting transparency

BH Live first connected with Xledger after recognising the need for a modern system that could support their group consolidation and multi-entity management needs.

After a fast-tracked procurement process, BH Live selected Xledger as its new finance system provider. BH Live outlined the type of functionality it required from its new finance system as follows:

A scalable, adaptable finance system

Stronger, more consistent, and accurate financial information

Stronger reporting for management and stakeholders

Seamless integrations between leisure management system and finance system

Complete compliance with financial reporting standards and regulations

BH Live also needed to improve the efficiency of its business processes and services to ensure the organisation could scale effectively in the future.

The solution: Bringing key finance processes together

During the implementation, BH Live faced some resource challenges. Despite this, the organisation dedicated itself to the project, keeping engaged, resilient, and focused on their initial scope. This focus enabled them to create a connected foundation for managing accounting and financial information across the group.

Ed Thomas, Project Lead & Head of Finance at BH Live, explained how the organisation recognised immediate benefits from their modern finance system:

“Being able to see all of our business operations within one system and not having to constantly jump in and out of spreadsheets has been a game changer. We worked hard as a team to define what we wanted from the system, and that has made a positive difference. Not only can we consolidate and report across our different locations, but we can also dive into the detail, compare performance of each location, and share our findings with management in a digestible format. That’s enabled us as a finance team to move into a more strategic position and provide management with real-time data to support decision-making.”

Ed Thomas, Project Lead & Head of Finance

BH Live

The importance of training and testing

To make the most of their group finance system, BH Live completed a series of in-person and online training sessions. Working with Peter Eden, Senior Implementation Consultant at Xledger UK, BH Live’s project team learned how to configure the system to meet their needs.

The project team also leveraged Equip, Xledger UK’s eLearning platform, and completed interactive courses within a training environment to help solidify the topics explored in their in-person sessions.

“We made sure to make the most of the training types available to use, and we loved using Equip. Our project team had various learning styles, so having access to focus workshops, demo environments, and interactive quizzes kept us engaged with learning the system throughout the project.”

Ed Thomas, Project Lead & Head of Finance

BH Live

BH Live also undertook extensive testing during the implementation to ensure the system’s configuration met their initial project scope, supported their process changes, and worked effectively after go-live.

The venue’s project team created a testing agenda and focused on specific processes each week, resolving over 200 testing queries. Peter noted:

“This level of testing helped BH Live stay laser-focused on getting what they want from the system. BH Live’s approach to testing is a model example of how trying to break the system before going live is key to making processes work exactly as they should in the live environment.”

Peter Eden, Senior Implementation Consultant

Xledger

The result: A scalable platform built for future growth

With Xledger in place, BH Live has access to a single source of truth across the group. The venue organisation has improved reporting, data accuracy, and management reporting, supporting all finance operations and audit compliance requirements.

The implementation has provided a foundation for:

Greater efficiency across business processes and services
More accurate and consistent financial information
Access to real-time reporting
Improved reporting transparency
Stronger financial management as the organisation grows
Compliance with UK charity regulations and reporting standards

Ed summarised the outcomes of the project:

“Management reporting is so much easier. Our reporting transparency and data accuracy have improved through access to live data, and we recognised numerous efficiencies since implementing.”

Ed Thomas, Project Lead & Head of Finance

BH Live

Here’s a breakdown of the configuration outcomes that BH Live now benefits from:
Implementation action	Outcome
Set up intercompany functionality	Transactions post to multiple entities automatically.
Configure projects and cost centres at holding level	Projects and cost centres are available across all entities automatically.
Centralise customers and suppliers	Consistent customer and supplier dataset across the group.
Implement multi-entity reporting	Reports can be run for one entity or the entire group instantly.
Configure project accounting by activity	Costs and revenue post to the correct month automatically.
Enable cost deferrals at point of entry	Costs can be deferred during posting without additional processing.
Configure group reporting	Group reporting is available from a single reporting structure.

Megan Liles, Project Manager at Xledger UK, also reflected on the project’s successes:

“BH Live stood out as one of the strong and determined venue organisations we’ve worked with. Their team were highly engaged and proactively completed actions between workshops, taking a collaborative approach to the entire implementation. Through successful planning, BH Live’s finance team have adapted well to new processes and successfully completed their implementation, working collaboratively with the project team to deliver a successful outcome within scope.”

Megan Liles, Senior Project Manager

Xledger

As BH Live moves beyond implementation, the focus is on ensuring that the organisation continues to maximise the value of Xledger as its requirements evolve. The scalable foundation established through the project gives BH Live the flexibility to refine its reporting, optimise integrations and support future growth without replacing its core finance platform.

Get in touch to learn how Xledger supports organisations like yours in gaining automation, insight, and scalability through finance transformations.

Get in touch

Speak to one of our dedicated team members for more information on how Xledger can support your business.

Contact person

Senior Business Development Manager

Robert Webb

robert.webb@xledger.co.uk

+44 7879 933 442

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