“We knew we needed a solution that could improve visibility and strengthen financial controls for us; Xledger was the ideal choice.”
Before choosing their new system provider, Family Fund recognised that its current on-premises legacy system couldn’t support the operational and financial needs of the organisation, with finance struggling to create timely reports by using excessive manual workarounds.
Added to this strain, the Trust was fast approaching the date by which they would no longer be able to access their legacy system. Together, these two factors made it clear that the organisation needed a new finance solution, fast.
Before approaching Xledger, the Trust defined the type of functionality that its new finance system must provide:
The Trust also required support from their new software provider and looked for providers with expertise in moving organisations from legacy platforms to the cloud. As a result, Family Fund selected Xledger as its modern, cloud-based finance system.
Working alongside Xledger and implementation partner Millennium Consulting, Family Fund successfully migrated to Xledger’s cloud-based finance platform.
Despite facing a challenging timeline and the added complexity of extracting and preparing data for cloud migration, the project team remained focused on creating a solution that would support the Trust’s long-term goals, rather than simply replicate existing processes.
“Although changing finance systems is a considerable project to take on, we were keen to turn our caution into determination. Working with Xledger and Millennium put us at ease, and we tackled the project with complete transparency, even in the face of demanding timelines.”
With a core project team of five people, supported by executive sponsorship, the Trust adopted a collaborative and creative approach that became a key factor in the project’s success. To ensure organisation-wide buy-in, the Trust ensured:
“We knew we needed a solution that could improve visibility and strengthen financial controls for us; Xledger was the ideal choice.”
The implementation focused on building stronger controls for the Trust, including:
A key objective was to make financial information more accessible to non-finance users. By providing budget holders with real-time, self-serve financial dashboards and reports, Family Fund could improve accountability while reducing the reliance on finance for day-to-day information queries.
As a not-for-profit, Family Fund also highlighted the importance of fund accounting visibility. With Xledger, the Trust can monitor funding positions, track fundraising performance by event, and understand overhead expenditure across the organisation using the single solution.
Since going live with Xledger, Family Fund has a modern finance platform that provides visibility, flexibility, and control, areas that support daily operations and future growth.
The move to the cloud has enabled the Trust to create a strong, accurate, and accessible central hub of data that finance, budget holders, and the wider organisation can use as a single source of truth.
The key benefits include:
“The project has given us a strong foundation to tackle our long-term strategic goals. Our mission is to support more and more families caring for disabled and seriously ill children. The financial oversight, reporting capabilities, and control that Xledger has given us is critical to the success of our mission, and we’re looking forward to continuing to optimise the system as we move into business-as-usual.”
Xledger’s scalable structure can flex to meet Family Fund’s operations as it continues to grow and empower more families across the UK.
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